Saturday, May 13, 2006

Grr! PenGallery!

I have e-mailed PenGallery FOUR times now in the last two and a half weeks regarding a Sailor pen, and nobody has had the damn courtesy to respond.

My last purchase there was nearly $300 dollars, so it is not like I am some time-waster. I am waiting to buy the pen, and need the question answered!

Now I am cranky.

1 comment:

  1. Dear Laura, this is my first visit to your blog and I must say I enjoy it immensely. I, too, have made quite a number of purchases from Pengallery in the past. However, I noticed that they are certainly slipping in their response times to inquiries. My last email to them was sent about a month ago, and they took almost 2 weeks to get back to me. Granted, they DID get back to me, but by that time, I had already taken my business elsewhere.